Hi don't know if this will be of help but i contacted Dixon to order a Single Head knife, i asked the price of shipping to Spain , i received a email from Helen Mercer with a pro forma invoice and bank details to transfer the money ,i emailed Helen 2 days later to confirm they had received my money she told me my knife had been dispatched gave me a tracking number and i got my knife about 10 days later i cant' be accurate as my neighbour took delivery for me as we had taken a couple of days vacation, and the knife was on my couch when we got home . I couldn't be happier with the knife it's smaller than i expected which suited me as i only make small items. It did need sharpening and some polishing with some jewelers rouge.