I have purchased some small cut leather shapes from them. The customer service was OK ( I had to call 3 times to get the order placed), the shipment was quick but the leather itself was not so hot. A lot of blemishes, and for small pieces they sure are visible. The price was very good but I assumed that they would be a little better quality. I am pretty new to leathercraft so maybe my expectations were too high. I have a Tandy store nearby so at least I can see what I am getting - but the price is much higher.