I"m still very new to leatherwork as well. I've never bought from Zack White, YET. I've always heard great things about them. I am close enough to them (4-5)hrs. that as soon as the snow quits falling, I'm going to make a visit this spring/summer. From all of the positive reviews, I'm expecting wonderful service. With the ever rising price of gas and shipping costs, it's a wonder anyone can afford to ship anything. It will probably be cheaper to have them ship to me, but I have family in that area anyway.