Eric,
You took a machine that was effectively scrap iron, that nobody in my city would even look at without a $500 non-refundable deposit, and turned it into a working piece of equipment again. As the owner of the device I'm thrilled to have a member of our household contributing again in a meaningful fashion, it's wonderful and I'm very thankful.
With regards to Nick-o-sew this is a very small sample and could well be an anomaly in their operation. On the other hand it makes it clear that their definition of "refurbished" is "kinda works for now but we didn't really open it up or look at it seriously or replace obviously broken parts" whereas mine means "opened it up, cleaned it, ensured all parts are in good working order and it works as advertised".
I hope this was an anomaly in their service but the degree of neglect the machine I was sold suffered prior to my obtaining it says otherwise. . .
Thanks again Eric, your help was and is very appreciated.
STU