If that was for me, I didn't make their policy. I don't feel that I my opinion is out of line. I'm sure they have plenty of customers on here that their minimum reqiurements will have no effect on. And that's ok too.
I have only bought from them once and that was at the retail level. And to be honest I was happy with the order I received.
When I had my first business UPS did everything they could to make sure I would never want to give them my business again. This was all about my small business shipping a quarterly publication. If you don't conduct business with them within a 45 day period your account goes inactive. Then you get to reenter all of your shipping information for everyone again, and again, and again. It was a mess. My friend who works for them was encouraged to let all his friends (that had small businesses) know, by the sales department, that UPS wanted to be their shipping company. So, I jumped in. When the mess was finally over with he typed a letter about my situation. Which included my last encounter with two broken feet, a pallet of magazines ready to ship and no help to be found at the distribution center. He waited until the sales department came along asking for the small businesses again. Then he sent the letter. That letter made it all the way to the vice president's desk. I did get a phone call from UPS. They were polite, I was polite. But I made sure they knew there wasn't a snowball's chance in hell that they would ever get my business again.
I do my best to try and get someone else to bring my stuff to me that I order. It's a shame when you can make the USPS look more convenient than your own business.
Sorry for the late night rant. And hijack.
Carry on.