I'm a little concerned about what you bought. It sounds like it has a cheap sprayed on top finish. All the chrome tan I use, and I do use a lot, is dyed thru and will not scuff at all, one of the main reasons I use it on certain projects. Certain areas on the projects will buff a bit through wear on that area, but that's after several years of use.
You say Neat-lac took 'out that scuff mark and it doesn't seem to scuff as easily'. The Neat-lac is giving a harder top surface but the problem of the weaker top finish is still there.
I would try to remove that weak old top coating and put a totally new top finish on the leather. To remove top finishes on dyed/finished chrome tan I use cellulose thinners, aka lacquer thinners. Then I can re-dye and refinish
These hats are made with chrome tan. I have several Kilos of it brown but I wanted some hats in black. I did as above and re-dyed in black with several coats of black resolene to seal it
In the brown chrome tan;
In black, from the same stock of chrome tan
Just my $1 (inflation!) on it