I ordered a shoulder and some Ritza tread from a big name supplier on Oct 3 . Checked tracking and saw it had been sitting in Hodgkins Ill. for a couple of days , so I called customer service at the supplier . Thinking my stuff was probably lost , I figured the shipper would be the one to start a lost parcel trace .
Talked with a fellow who assured me " he didn't think it was lost "and then went on to explain to me about the recent bad weather , I assume he was referring to hurriane Helene .
Dumb me , I didn't know Hodgkins Ill. was impacted by the hurricane . My heart goes out and hope they recover and rebuild soon .
Boy that conversation put me at ease ! But now tracking doesn't show my stuff was ever in Hogkins , it's now in Hermiston Or. and has been there a couple of days . I must admit at first I thought the $36.70 shipping was a little high but now that I understand my stuff is doing a tour of the lower 48 it doesn't seem quite as steep !!!!!!!!!!
So my hat is off to customer service and it has been so much fun , I can hardly wait to order again .
When I finally receive my stuff ( around July 4th ) I will be sure and post pics .