@Leather144, The inner basket of the hook slid out of the position finger when it jammed up(very common problem) so take the black screw out of the position finger (chrome piece) turn the inner basket so the v-shape part is @ the top & line it up so the piece of metal sticking out @ the end of the finger is in the cut-out like in the pic.And oil the inner part of the hook every hour or so,Just one drop.