I almost stopped going completely, they actually started gouging customers that were there for decades, and ran off those that were just starting out.
Saddle skirting was sold at apex $75 for a side and then shot up to &138 a side for elite sales. They really should be more giving to those that purchase every 2 weeks and have a business in the industry, they do know who I am and what I do. They have even asked if I would volunteer to give a class or two.
Im sorry if this part seems shallow but paying out money to supply my business with their products then educating new students that will be buying items to make using products that they sell seems like they are only helping themselves. All the while I’m paying top dollar - in person- because I can’t trust the store to send me a quality item that should of been picked as though they were going to use it.
Am I upset with Tandy, hell yes! I gave them ideas over the phone and face to face, even though I am a customer that actually works leather and sees the flaws they don’t because upper management is worried if they are going to get a bonus for meeting the weekly sales numbers!
I told them (on the phone) that their practices in greed had to be curbed. Their press costed like over $200, Harbor Fright has a one ton press for around $50
their price gouging had to be forced to a lower scale, or close the doors. Price restructuring may be a bit too late, we will all know within six months if their doors will stay open.